Pool Patchers

Pool Patchers Text Updates

Get service updates by text

Prefer a text over a phone tag marathon? Opt in and we'll keep you posted about your repair — when we're coming, what we found, and what you owe. Nothing else.

Text POOL to (828) 809-0427

That's it — one message enrolls you. You can stop any time.

Open a text to (828) 809-0427

On a computer? Just text POOL to (828) 809-0427 from your phone.

What you'll receive

Only messages tied to your own pool repair — no marketing blasts, no newsletters.

  • Appointment reminders

    A heads-up before your scheduled visit, plus a note if anything moves.

  • Job status updates

    When we're on the way, when the patch is done, and what we found.

  • Payment links & balance reminders

    A secure link to settle up, and a nudge if a balance is still open.

Program details

The Pool Patchers text program sends appointment and service reminders, job status updates, and payment links & invoice/balance reminders to customers who opt in. Message frequency varies. Message and data rates may apply.

How to opt in

Text POOL to (828) 809-0427, or tick the SMS consent box on our booking form. Consent is optional — you can book a repair without it, and we'll simply call or email you instead.

How to opt out

Reply STOP to any message and we'll stop texting you. You'll get one final confirmation, and nothing after that. To start again later, text POOL (or START, YES, or UNSTOP) to the same number.

How to get help

Reply HELP to any message, call or text us at (704) 325-2140, or email admin@pool-patchers.com. Carriers are not liable for delayed or undelivered messages.

Which number is which

(828) 809-0427 is our automated line. It sends the updates described above and handles the keyword replies (POOL, STOP, HELP) — but nobody is sitting behind it, so please don't use it to ask us a question.

For an actual human, call or text (704) 325-2140. That's our main line and it works both ways — we answer texts there just like calls.

Your number stays yours

We do not share or sell your mobile phone number or your SMS opt-in information to third parties or affiliates for marketing purposes. Full detail is in our Privacy Policy; the terms covering our service are in our Terms of Service.